Refund Policy
Last Updated: 01-01-2026
Refund & Cancellation Policy – Jishnu Tattva
At Jishnu Tattva ("we", "our", "us"), we believe in transparency, fairness, and clarity when it comes to payments made on our website https://jishnutattva.com/. This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, or adjustments are handled. Users are advised to read this policy carefully before making any payment or availing any service.
By proceeding with a transaction on our website, you acknowledge that you have read, understood, and agreed to this policy.
Scope of Policy
This policy applies to all users, customers, visitors, and clients who purchase, subscribe to, or engage with any paid service, consultation, digital product, or offering provided by Jishnu Tattva through the website or associated payment gateways.
Payments & Pricing
All prices displayed on the website are subject to change at our sole discretion without prior notice. Payments once made are securely processed through authorised third-party payment gateways. Jishnu Tattva does not store any debit/credit card or banking details.
No Cash Refund Policy
Unless explicitly stated otherwise, all payments made to Jishnu Tattva are non-refundable in nature. We do not offer cash refunds under normal circumstances.
Once a payment is successfully completed:
The amount is considered final
The service is deemed booked or activated
The user is expected to utilise the service within the stipulated or agreed time frame
Service Utilisation
Users are responsible for ensuring that they fully understand the nature of the service before making payment. Failure to use or attend a booked service, consultation, or session does not entitle the user to a refund.
Any unused portion of a service shall not be refundable or transferable unless explicitly mentioned.
• This fee does not guarantee student leads or class bookings.
• Learners are free to browse, evaluate, and choose tutors based on their preferences.
Cancellation Policy
Cancellation requests will be considered only under the following conditions:
The request is raised within 2 days of placing the order
The service has not yet been initiated, delivered, or scheduled
If the service delivery process has already started, cancellation requests may not be entertained.
All cancellation requests must be submitted in writing via email to the official contact email address mentioned below.
Refund Exceptions (If Applicable)
Refunds may be considered only in exceptional circumstances, including but not limited to:
Duplicate payment due to technical error
Payment made but service not initiated due to fault from Jishnu Tattva
Proven technical issues that prevent service delivery
Such cases will be reviewed internally, and the decision of Jishnu Tattva shall be final and binding.
Processing of Approved Refunds
If a refund is approved:
Refunds will be processed to the original mode of payment only
Processing time may take 9–15 working days depending on banking and payment gateway norms
Any transaction or processing charges deducted by the payment gateway or bank are non-refundable
Charge backs & Disputes
Users are discouraged from initiating charge backs without contacting us first. Any charge back initiated without valid grounds may result in suspension of access to services.
We reserve the right to provide transaction details, service records, and communication logs to payment processors or banks in the event of a dispute.
Third-Party Payment Gateways
All transactions are subject to the terms, conditions, and refund policies of the respective payment gateway providers. Jishnu Tattva shall not be responsible for delays or failures caused by third-party payment systems.
Modification of Policy
Jishnu Tattva reserves the right to modify, amend, or update this Refund & Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
Governing Law & Jurisdiction
This policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts of India.
Contact Information
For any questions, concerns, or requests related to refunds or cancellations, please contact us:
Website: https://jishnutattva.com/
Email: wecare@jishnutattva.com